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Frequently Asked Questions

 

What is your Shipping Policy?

If you are located in Northern California, the Artist may be able to deliver in-person ORIGINAL ART.  Prints are handled by a fulfillment company.

Shipping for original art is paid by the buyer, and the cost for it may be invoiced after the art purchase once the shipping method is agreed upon. California tax applies when you're located in California.  Shipping by Weight for the U.S.A. and Canada up to 20 pounds. If heavier than 20 pounds, it must be crated. Contact the artist for details. Custom fees not included.

 

What Printing and Framing Options Do You Offer?

All printing is fulfilled by Graphix Dimensions Visit the Graphix Dimensions to get detailed information about printing and framing options.

 

What is your Policy on Returns/Exchanges/Refunds? 

Original art cannot be returned or exchanged. Prints may be returned for an exchange but the buyer must cover shipping costs for the return. If the prints are returned damaged, there will be no exchange. Please use the Wall Preview before purchasing a print.

 

How can I keep up with your new work?

Sign-up to my newsletter, attend my art shows, visit my studio and contact me by email. Get SPECIAL PROMOTIONS.

 

I'm an international buyer (outside U.S./Canada). How can I purchase original art from you?

Contact the artist by email or phone and we will make arrangements for you to purchase the art and ship it overseas.

 

I purchased an original painting/print. May I reproduce it?

No. Under no circumstances may the art buyer reproduce, copy or reuse the original painting or art prints from Ane Howard Art Gallery or upon reception. The artist Ane Howard retains all commercial rights from now to perpetuity. Ane Howard is entitled to reproduce the art for other commercial means as she pleases, the art buyer has the right to enjoyment and ownership of his purchase. 

 

Are the images copyrighted?

Yes, they are Ane Howard copyright 2019-2020 to perpetuity.

If you want to find out more about the different mediums, types of papers, wood, metal, and canvas, please click here. You can even order sample packets.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

For returns and Exchanges, please read https://anehoward/faq. No return & exchanges for ORIGINAL ART. All sales are final. Exchange only for PRINTS. Buyers pay for return shipping costs.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All printing and framing are fulfilled by Graphik Dimensions. Visit https://www.graphikprintworks.com/ to get detailed information about printing and framing options.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website! iPhone users, use Safari.

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